Bulk Product Editor Pro

Terms of Service

Last updated: March 28, 2026 — Effective: March 28, 2026

Please read these Terms of Service carefully before using the Bulk Product Editor Pro. By installing or using the Service, you agree to be bound by these terms.

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you (the "Merchant" or "User") and Bulk Product Editor Pro ("we," "our," or "us"), the provider of the Bulk Product Editor Pro application and related services (the "Service"). By accessing or using the Service in any way — including installing the app from the BigCommerce App Marketplace — you agree to be bound by these Terms.

If you are using the Service on behalf of a business entity, you represent that you have authority to bind that entity to these Terms, and "you" refers to that entity.

If you do not agree with any part of these Terms, you must not use the Service.

2. Service Description

Bulk Product Editor Pro provides a bulk product editing application for merchants using the BigCommerce e-commerce platform. The Service enables authorized BigCommerce store owners to view, filter, and mass-edit product catalog data including but not limited to prices, inventory, descriptions, SEO fields, images, custom fields, and product variants, and to synchronize those edits back to their BigCommerce store via the BigCommerce REST API.

The Service is offered as a Software-as-a-Service (SaaS) application and is accessed through the BigCommerce merchant control panel as an embedded application. We reserve the right to modify, update, suspend, or discontinue any part of the Service at any time, with reasonable advance notice where feasible.

3. Account and Access

Access to the Service is authenticated using BigCommerce's OAuth 2.0 flow. No separate Bulk Product Editor Pro account is required. Your BigCommerce store credentials serve as your identity within the Service. You are responsible for maintaining the security of your BigCommerce account and for all activity that occurs through the Service under your store's credentials.

You agree to notify us immediately at support@novastack.co if you suspect unauthorized access to your account. We are not liable for any loss or damage arising from your failure to maintain the security of your account.

Each installation of the app is tied to one BigCommerce store hash. You may not share access credentials, use the Service to edit products across stores you do not own or are not authorized to manage, or attempt to circumvent plan-based product limits through technical means.

4. Billing and Subscriptions

The Service is offered under a freemium subscription model with the following tiers: Free, Starter, Growth, Pro, and Enterprise. Current pricing is listed on the Pricing page. All prices are in US Dollars (USD) and do not include applicable taxes.

Paid subscriptions are billed monthly in advance through the BigCommerce App Marketplace billing infrastructure. By selecting a paid plan, you authorize BigCommerce to charge the applicable fees to your BigCommerce account's payment method on a recurring monthly basis.

We reserve the right to change pricing with at least 30 days' advance notice. Notice will be provided via in-app notification and/or email to the store owner's address on file with BigCommerce. Continued use of the Service after a price change constitutes acceptance of the new pricing.

All fees are non-refundable except as expressly set out in these Terms or as required by applicable law.

5. Free Trial

New paid plan subscriptions include a 14-day free trial. During the trial period, you will not be charged. If you do not cancel before the end of the trial period, you will be automatically enrolled in the selected paid plan and charged accordingly at the start of the next billing cycle.

Each store is eligible for one free trial per plan tier. We reserve the right to cancel or modify free trial terms at any time. Free trials are offered at our discretion and are not available to stores that have previously been enrolled in a paid plan and cancelled.

6. Acceptable Use

You agree to use the Service only for its intended purpose: managing your own BigCommerce product catalog. You must not:

  • Use the Service to access, modify, or delete data from stores you are not authorized to manage.
  • Attempt to reverse-engineer, decompile, or extract the source code of the Service.
  • Use automated scripts, bots, or crawlers to interact with the Service in a manner that places excessive load on our servers or the BigCommerce API.
  • Use the Service to upload, store, or transmit malicious code, illegal content, or material that infringes the intellectual property rights of third parties.
  • Circumvent plan product limits, authentication mechanisms, or other technical controls.
  • Resell, sublicense, or offer access to the Service to third parties without our express written consent.
  • Use the Service in a way that violates any applicable local, state, national, or international law or regulation.

We reserve the right to suspend or terminate your access to the Service immediately, without notice or refund, for violations of this acceptable use policy.

7. Data and Intellectual Property

Your Data: You retain full ownership of your product catalog data and any other data you provide to the Service. We do not claim any intellectual property rights over your data. By using the Service, you grant us a limited, non-exclusive license to store, process, and transmit your data solely for the purpose of providing the Service.

Our Service: The Bulk Product Editor Pro application, its source code, user interface, trademarks, logos, and all other intellectual property associated with the Service are owned by us and are protected by applicable intellectual property laws. Nothing in these Terms grants you any rights to our intellectual property except the limited right to use the Service as described herein.

Feedback: If you provide feedback, suggestions, or feature requests, you grant us a perpetual, irrevocable, royalty-free license to use that feedback for any purpose without obligation to you.

8. Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED. YOU USE THE SERVICE AT YOUR OWN RISK.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) $100 USD.

IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

9. Termination

You may terminate your use of the Service at any time by uninstalling the app from your BigCommerce control panel via Apps > My Apps. Uninstallation cancels your subscription effective at the end of the current billing period. No refunds are issued for unused portions of a billing period unless required by law.

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice, including but not limited to: non-payment of fees, violation of these Terms, or at our business discretion. In the event of termination for non-payment or violation, no refunds will be issued.

Upon termination, your product catalog data stored in our systems will be deleted within 30 days per our data retention policy. Your data in BigCommerce is not affected by the termination of your Bulk Product Editor Pro subscription.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will provide at least 14 days' advance notice by posting the updated Terms on this page and/or providing in-app notification. The "Last updated" date at the top of this page will reflect the most recent revision.

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the new Terms. If you do not agree with the updated Terms, you must discontinue use of the Service before the effective date.

11. Contact Information

If you have any questions or concerns about these Terms, please contact us:

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law provisions. Any disputes arising out of or in connection with these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Geneva, Switzerland.

Notwithstanding the foregoing, we reserve the right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent unauthorized use or misappropriation of our intellectual property.

For merchants located in the European Union, nothing in these Terms shall limit your rights under mandatory consumer protection laws applicable in your country of residence.